When it comes to keeping yourself hydrated Illinois American Water is probably the first name that comes to your mind. It is the local water service provider and is known to be the best.
About 1.3 million people around the state are availing of the services provided by that water company and are successfully providing clean and reliable water for years.
Illinois water isn’t all about the water it provides but it is also about the services that it offers. It spends about $70-$100 million to enhance the water infrastructure. So that the customers could get clean and safe water.
Illinois American Water isn’t just a company but a social service activist as well. It conducts events at the school levels to educate our children about the importance and wise use of healthy water. It, however, suggests the following few measures to be taken care of when using water.
- Not to turn on the tap while brushing your teeth to save water.
- Checking the water pipes of your home or working place regularly to make sure that there is any water leakage.
- Water your plants early in the morning because 30% of water loses because of evaporation at midday.
- Drink as much water as you can to keep yourself hydrated.
Therefore, by doing so Illinois American Water emphasis the importance of water education. All this is to make sure that we’d be able to save water for our future use.
Social Steps by Illinois American Water
We all have this shared opinion about how essential clean water is for our life. We are fortunate enough to have an excessive supply of water. Therefore, sometimes we neglect the importance of water.
Therefore, being a popular water company in America, Illinois American Water are making the following efforts to save us from water risks that may occur in the future.
- Environmental Measures
Well, the environment becomes an important factor when considering the availability of water. Good impacts on the environment would lead to more and more availability of water. Therefore, Illinois American Water keeps on funding environmental projects for the protection of water resources.
Not just this but it has this whole program associated with the environment named Environmental Grant Program. Under this program, they incorporate partnerships with water resources like Living lands and waters, Livingston Country Soil, Illinois River Sweep, and many others.
- Water Education
As discussed earlier, Illinois American Water plays a significant role in water education. It connects to several schools and other educational institutions to demonstrate to them the water treatment process.
It also conducts the annual community events in which students are encouraged to participate. Water Celebration is one such event that is the source of fun as well as education.
- Pharmaceutical Disposal Programs
The proper disposal of medicines and other medical equipment is quite important for hygienic water. Therefore, Illinois American Water has collaborated with the communities for the implementation of Pharmaceutical Disposal Programs.
The usual practice is to dispose of the pharmaceutical waste by flushing them into rivers or ponds. This causes water pollution that is turning out to be a global issue. Therefore, this company is playing the part that it needs to play to save our future.
- Community Involvement
Illinois American Water is an active participant in the “It’s Our River Day” celebration. This event is celebrated around the state each September. Such events are supposed to promote education and lead to the advertisement of the company.
Another cause of these events is to try to clean the rivers in collaboration with Living Lands, Illinois River Sweep, and River Clean-Up, etc.
- Other Initiatives
Illinois American Water supports recycling programs to reduce waste for the protection of the environment. Moreover, they try to utilize the technologies such as motion sensor lighting and variable frequency motors for efficient energy use.
All these steps give us the impression that Illinois American Water is not only concerned about money but it also wants to bring social change and make people realize the value of water. It wants to make sure that water is protected globally.
Services Provided by Illinois American Water
Now that we have developed an impression about Illinois American Water. Let’s discuss the services that they provide to their customers for a better experience.
- Medical Emergency Service
Illinois American Water provides medical emergency service not only to their employees but also to the customers. If someone at your home gets ill, you can ask Illinois American Water for any sort of assistance you want.
But obviously, there is the proper legal process that you need to follow for availing of this medical emergency service.
- All you would have to do is provide a medical emergency notice.
- You could get this notice from your local doctor.
- The hard form of the notice must be submitted to the concerned office within seven days.
- The notice must contain the sick person’s illness and residence.
Once the procedure is completed you can avail of the Medical Payment Arrangement that would be useful for paying any medical charges.
- Payment Assistance
Customers with financial crises can avail of this service of Payment assistance. If they somehow could not pay the bill within the due date. You need to contact the Customer care service center of Illinois American Water and let them know your problem before the due date.
Once your problem has proceeded you would be provided with an easy plan to pay your bill with easy installments. Moreover, if your situation is even too worse to do so you may be provided with the H2O Help to Others program.
Hence, all the best possible measures would be taken to help you with your financial problem.
- Easy Payment of Bills
Illinois American Water offers you a variety of payment options to make your life much easier and more digital. They have launched their automatic bill payment program. Under this program, the due payment would automatically be deducted from your account.
You are not obliged to go for this option, if you’d like you can pay the bill in person or can also use the mailing option. Illinois American Water has got a payment center in almost every well-known area for your convince.
- Easy Access to the Water Service
If you are planning to leave your home for several days for vacations maybe. You can call the customer care service of Illinois American Water to turn off or turn off the water service. For this, you need to make sure that your home is connected to its system.
Doing so would save you from paying any extra bills. However, you need to make sure that you get your request proceeded before three or four days.
The provided services are just a few services that make Illinois American Water a popular choice. They provide efficient customer care service by being there for you 24/7. A simple call is all it takes to connect to them for the resolution of your problems.
What Illinois American Water Is Best For
We have had a detailed discussion about the services that Illinois American Water offers. All these services make it the best fit for the water supply at your home. They are strict followers of the rule and regulations to ensure that customers get the best service.
The customer care service allows you to download the local quality report. Not just this but you can get access to other helpful information that might reduce your bill. You can manage everything online that would save you time and effort.
What Illinois American Water Is Bad For
The fact that makes it worse is the cost it comes with. Although there are a number of services, each service would cost a handsome amount. This makes it a high-priced company.
Moreover, they won’t give you any free hand when it comes to the bill payment. You get late even for one day without any prior information proceeded to them your water supply might cut off.
Lastly, as we have mentioned earlier Illinois American Water is quite strict when it comes to rules and regulations. This is why a lot of customers withdraw their services.
Final Thought About Illinois American Water
We provided you with a detailed article about the services, pros, and cons that Illinois American Water has got. Overall, that company has developed a good reputation and has got millions of consumers around the state.
Water is such an essential part of life. Therefore, we need to be careful with our choice of which company we would like to entrust. Hence, you need to be provided with a detailed insight so that you could make a smart choice.